成都亲睦家臻熙体检：平凡岗位中的用心，只为您的健康
这天成都亲睦家臻熙客服人员熙妹儿，收到客户发来的红包，这可得了。到底是怎么回事呢？
经过了解，原来是客户发自内心的感谢。客户体检后收到重大阳性提示，到三甲医院进行CT复查，影像学提示为肝上血管瘤，暂时不需要进行处理。在臻熙体检前，客户曾到某医院做过体检，诊断报告提示为“脂肪肝”，实际已经有血管瘤病灶，臻熙的重大阳性报告提示跟踪为客户提供了准确的就诊思路。
成都亲睦家臻熙让你更加放心
1.重大阳性 立即跟踪
健康体检过程中，体检客户“重要异常结果”被称为重大阳性检出，客户阳性结果的检出不仅考验着医护人员的专业素养，也考验着体检机构解决问题的渠道和能力。
一旦接到科室重大阳性检出的报告，我们要做的第一件事便是找到体检客户，调取客户全部体检信息，组织开展院内会诊，确保重大阳性结果的准确性。
面对阳性指标，此时客户最需要的就是如何及时有效地进行就诊，少走就医弯路，臻熙体检中心会为客户进一步提供精准的就医指导，包括就医宝等一站式配套服务。
2.健康无小事 多次复核
同一个客户，同一部位要做到超声与影像诊断互补，甚至对比其检验报告，基础筛查，尤其是有重大病史的，各个科室检查时一定要圈出重点，互查复核。这样做一方面可以减少医生人为因素导致的结果错误；另一方面，医学本身就具有不确定性，影像误差很难避免，但通过交叉印证，互相比对，就能大幅提高准确率。一旦发现异常，必须要追踪到底，对来臻熙的每一位客户来说，健康无小事，哪怕是微小的情况也不能放过。
3.心系客户 力求更好
与其说臻熙是“体检中心”不如说是提供健康的大家庭，明亮的大厅，就像我们温馨的家的客厅，客户常说，跟医院。在上图微信中，可以看出来，我们真正的把客户当成了朋友，积极的为客户创造最好的环境，也极力维护好客户的需求。
当然，我们会遇到客户投诉，但是始终认为，客户至上，出现任何问题都立即找自身问题。一旦建立了“客户至上”的服务意识，摆正了双方位置，哪怕有客户投诉，也可以大事化小，小事化了。
这只是成都亲睦家臻熙体检中心众多人物的缩影，每个岗位，每天都在上演平凡的事情，没有惊心动魄的事件，但有的是为您付出的心！
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